Terms of Service

1. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are of legal age in your jurisdiction or have obtained consent for any minors under your care to use this site. Our products must not be used for any illegal or unauthorized purpose. You are prohibited from transmitting any malicious code or engaging in activities that violate laws in your jurisdiction. Any breach of these Terms will lead to immediate termination of your access to our Services.

1.1 Discount Codes

Only one discount code may be applied per purchase. We retain the right to withdraw discount codes at any time without prior notice.

2. General Conditions

We reserve the right to refuse service to anyone at our discretion. You acknowledge that your content (excluding credit card information) may be transmitted unencrypted and may undergo changes to meet technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

3. Accuracy, Completeness, and Timeliness of Information

The information on this site is provided for general informational purposes only and should not be relied upon as the sole basis for decision-making. We are not responsible for the accuracy, completeness, or currency of the information presented. You agree that it is your responsibility to monitor any changes to our site.

4. Modifications to the Service and Prices

We reserve the right to modify or discontinue any aspect of our Service at any time without notice. Prices for our products are subject to change without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

5. Products, Services, and Returns/Refunds

Products may be subject to limited quantities. Digital/online resources are typically non-refundable unless otherwise specified. Physical items like books may be returned in as-new condition within the timeframe specified by UK e-commerce laws. You are responsible for the cost of return shipping unless we delivered the item in error or it was defective. We reserve the right to limit sales to any person, geographic region, or jurisdiction.

6. Accuracy of Billing and Account Information

We reserve the right to refuse or limit orders at our discretion. You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

7. Optional Tools

We may provide access to third-party tools over which we have no control. Your use of these optional tools is entirely at your own risk and discretion. Any new features or services introduced in the future shall also be subject to these Terms of Service.

8. Third-Party Links

Our Service may include materials from third parties and links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of these third-party materials or websites. We are not liable for any harm related to the purchase or use of goods, services, resources, or content linked to third-party websites.

9. User Comments, Feedback, and Other Submissions

If you send us unsolicited ideas or materials, you grant us unrestricted rights to edit, copy, publish, distribute, translate, and use such submissions in any medium. We are under no obligation to maintain submissions in confidence, pay compensation, or respond to them.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy.

11. Errors, Inaccuracies, and Omissions

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information if any information in the Service is inaccurate at any time without prior notice.

12. Prohibited Uses

You are prohibited from using the site or its content for unlawful purposes, to violate any laws, to infringe upon intellectual property rights, to harass or discriminate, to submit false information, to transmit malicious code, or to interfere with the Service's security features.

13. Disclaimer of Warranties; Limitation of Liability

Your use of our Service is at your sole risk. The Service is provided on an "as is" and "as available" basis. Jabberwocky Training & Development LTD, our officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service.

14. Indemnification

You agree to indemnify and hold harmless Jabberwocky Training & Development LTD and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand arising out of your breach of these Terms of Service or violation of any law or third-party rights.

15. Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall be severed from these Terms of Service without affecting the validity and enforceability of any remaining provisions.

16. Termination

We may terminate your access to the Service at any time without notice if, in our sole judgment, you fail to comply with any term or provision of these Terms of Service.

17. Monitoring & Cookies

We use cookies to enhance your browsing experience and gather usage data. We and third-party organizations may monitor traffic to our site and collect information such as IP addresses and referring websites.

18. Personal Data

We may disclose your personal data to other businesses within our group, in case of a business sale, to agents and service providers, or as required by law. We may use your data for marketing purposes, subject to your right to opt-out.

19. Entire Agreement

These Terms of Service constitute the entire agreement between you and us regarding your use of the Service, superseding any prior agreements.

20. Governing Law

These Terms of Service shall be governed by and construed in accordance with English law.

21. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time. Your continued use of the Service following the posting of changes constitutes acceptance of those changes.